Last updated: January 2024
Our Commitment to GDPR
savanna-wolf is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented appropriate measures to ensure your rights are respected.
Data Controller
savanna-wolf is the data controller for personal data collected through this website and our vehicle rental services. Our contact details are:
savanna-wolf
47 Deansgate
Manchester, M3 2AY
United Kingdom
Email: [email protected]
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month of receipt.
Right to Rectification
You have the right to request that we correct any inaccurate personal data we hold about you. If your data is incomplete, you have the right to have it completed.
Right to Erasure
Also known as the "right to be forgotten", you can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of your data or object to our processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to certain types of processing, including processing for direct marketing purposes and processing based on our legitimate interests.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or significantly affect you. We do not currently use automated decision-making in our services.
How to Exercise Your Rights
To exercise any of your rights under GDPR, please contact us at:
- Email: [email protected]
- Post: savanna-wolf, 47 Deansgate, Manchester, M3 2AY, United Kingdom
We may need to verify your identity before processing your request. We will respond to your request within one month. In complex cases, we may extend this period by a further two months, in which case we will inform you.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: Processing required to perform our rental agreement with you
- Legal obligation: Processing required to comply with laws and regulations
- Legitimate interests: Processing necessary for our business operations, provided it does not override your rights
- Consent: Where you have provided explicit consent for specific processing activities
Data Protection Measures
We have implemented appropriate technical and organisational measures to protect your personal data, including:
- Secure data storage systems
- Access controls limiting who can view personal data
- Staff training on data protection obligations
- Regular review of data processing activities
- Data minimisation practices
International Transfers
Your personal data is processed and stored within the United Kingdom. If we need to transfer your data outside the UK, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are:
- Rental agreement records: 7 years
- Marketing preferences: Until you withdraw consent
- Enquiry records: 2 years
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: www.ico.org.uk
We encourage you to contact us first so we can try to resolve any concerns you may have.
Updates to This Notice
We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.